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Hotel Copa Playa del Carmen, Playa del Carmen
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Key details
About the Hotel
5Ta Avenida #209 Entre Calle 10 Y 12,
Playa del Carmen,
Mexico,
Quintana Roo
Hotel Copa, a 2-star Playa del Carmen hotel, features amenities such as complimentary wireless Internet access and a spa tub. Guests benefit from nearby dining options and tour/ticket assistance.
Rooms & Amenities
Rooms at Hotel Copa include air conditioning and cable television for entertainment. Bathrooms offer showers and complimentary toiletries. Ceiling fans provide additional comfort.
Dining Options
Guests can dine at various nearby restaurants such as Harry's, located 0.2 miles away, and Tequila Barrel, just 0 miles from the hotel. Options within walking distance also include Babe's Noodles and Bar and Amorino.
Leisure & Transportation
Leisure amenities at Hotel Copa include a spa tub for relaxation. The hotel offers a convenience with an area shuttle to enhance local travel.
Local Area & Landmarks
Hotel Copa is within close proximity to attractions including Quinta Avenida, 3D Museum of Wonders, and Mamita's Beach Club. Public transport options include the Hotel Shuttle Bus Meeting area just 2 minutes away and various bus stations within a 15-minute walk.
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Getting around
A list of all available modes of transport
City Center
Playa del Carmen1400 ft
Airports
Aeropuerto de Playa del Carmen (PCM)4300 ft
Cancun (CUN)
35.1
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Cozy and Clean
“The junior suite was cozy with a well-maintained living area and a kitchenette featuring a refrigerator that worked perfectly for our needs.” view full review
Refreshing Showers
“Despite some initial concerns, the bathroom shower had great pressure that made for a refreshing experience after a long day of exploring.” view full review
Relaxing Courtyard
“The courtyard provided a lovely retreat with hammocks, lizards, and beautiful flowers, perfect for relaxing and unwinding.” view full review
Convenient Amenities
“The kitchenette was adequately equipped with a fridge, allowing us to store snacks and drinks, enhancing our self-catering experience.” view full review
General
Wi-Fi
Room features
Air conditioning
Media
Television
Show more
Location
5Ta Avenida #209 Entre Calle 10 Y 12,
Playa del Carmen,
Mexico,
Quintana Roo
Map view
5Ta Avenida #209 Entre Calle 10 Y 12,
Playa del Carmen,
Mexico,
Quintana Roo
City landmarks
Av. Benito Juárez
Los Fundadores Park
3600 ft
Museums
3D Museum of Wonders
2300 ft
Beach
Kool Beach Club
2300 ft
Beach
Mamita's Beach Club
2600 ft
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
2100 ft
Gallery
La Galeria de Playa Art Gallery
2400 ft
Zona Arqueologica Playa del Carmen
3900 ft
Avenida entre 24 y 34 calles 5a
Caminarte
2400 ft
Avenue With 14 Street 5a Downtown
Corazon de Mexico
3400 ft
Av Benito Juárez 251
Portal Maya
3700 ft
Nearby
152 Calle Quinta Avenida
Quinta Avenida
1500 ft
Mall
Quinta Alegria Shopping Mall
200 ft
Museums
Museo Frida Kahlo Playa Del Carmen
1900 ft
Church
Nuestra Senora del Carmen Catholic Church
1900 ft
Night club
Coco Bongo
1400 ft
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
800 ft
5th Avenue 4th and 6th Streets
Sun Jaguar
1300 ft
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
1100 ft
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
1400 ft
Aquarium
Aquarium Beach
500 ft
Beach
Playacar
1800 ft
Gallery
Riviera Art Gallery
1700 ft
5ta Avenida
Galeria de Arte 5ta Avenida
1500 ft
Night club
Mandala Playa del Carmen
300 ft
Shopping Area
Plaza Calle Corazon
400 ft
Night club
Salon Salsanera
300 ft
Casinos
Grand Riviera Casino
800 ft
Night club
Blue Parrot
600 ft
Night club
Club 01
600 ft
Beach
INTI Beach
1600 ft
Restaurants
El Fogon
1800 ft
30 Avenida Nte. 354 Gonzalo Guerrero
Kaxapa Factory
1000 ft
Calle 10 Norte and 15-20 Avenida
Don Sirloin
700 ft
Constitutyentes corner with Avenida 25
La Cochi Loka
400 ft
27 Calle 10 Nte
Pancho Burrito
500 ft
Calle 10 Entre 5TA Avenida Y Avenida 10
El Ranchito de la 10
800 ft
Avenida 10 Entre 8 y 10 In front of bank banorte
La Patrona de Playa
600 ft
Mza 122 Calle 12 Norte 14 Lote 5
שלום Paz
500 ft
Av 10 Between calle 8 y calle 10 Nte
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
7.2/10
Very good
Rooms
6.1
Location
9.0
Service
8.2
Dining
5.0
Guest reviews
7.2/10
based on 13 reviews
Elizabeth
United States of America,
January
2025
7.6/10
I spent six nights at Hotel Copacabana, which is simple but decent for the price. While the location is excellent, next to several attractions, I found some areas of the hotel a bit lacking in cleanliness. The staff was helpful, and overall, we had a pleasant stay, despite a few hiccups with the room and amenities.
Rooms
7.0
The Junior Suite was spacious enough with a kitchenette and separate sleeping area, but it had a musty smell at first and showed signs of mildew in the bathroom.
Service
8.0
The staff was really helpful and accommodating, addressing our questions and providing directions without a language barrier issue.
Location
9.0
The hotel is well-placed, close to bars and restaurants, although the walk from the ADO station can be a bit long.
Dining
Facilities
6.0
The courtyard needed more attention and seating, and while housekeeping was prompt, some issues like toilet maintenance persisted.
Patrick
United States of America,
December
2024
6.4/10
I had a mixed experience at this hotel. The location is fantastic, right in the heart of the action, making it easy to get to the beach and nearby restaurants. My room felt a bit run down and was darker than I'd prefer, and I encountered some cleanliness issues. The staff was helpful, but the overall ambiance left something to be desired.
Rooms
5.0
The room was somewhat dark and had a damp feeling, which wasn't very inviting. I also noticed some cleanliness issues that could be improved.
Service
7.0
The staff was helpful and attentive when I needed assistance, which was a plus.
Location
9.0
The location is perfect for those wanting to be close to the nightlife and the beach.
Dining
Facilities
5.0
The hotel felt a bit old and lacked some security features, which was concerning.
Mark
United States of America,
December
2024
8.6/10
I absolutely loved my stay at this charming hotel! The courtyard is a little paradise filled with trees and hammocks, perfect for relaxation. It's conveniently located right in the heart of 5th Avenue, surrounded by shops and restaurants, and just two blocks from the beautiful beach. However, the hotel could use some maintenance, as certain amenities like the jacuzzi were empty, and the bathroom facilities are quite basic. Still, the overall experience was wonderful, making it a hidden gem in Playa Del Carmen.
Rooms
8.0
The rooms were cozy and comfortable, with a nice kitchen that had everything we needed for a family stay.
Service
10.0
The staff were super kind and helpful throughout our entire stay, providing great tips for our vacation.
Location
10.0
The location was perfect, right on 5th Avenue with everything within walking distance and the beach just a couple of blocks away.
Dining
Facilities
6.0
The facilities were decent, but there were some areas needing attention, like the jacuzzi that was out of service.
Derrick
United States of America,
November
2024
5.2/10
This hotel has a great location and a spacious room, but the overall experience was marred by cleanliness issues and unresponsive service. The kitchen was dirty upon arrival, and the promised amenities, like the spa, were unavailable. The lack of proper Wi-Fi access was another downside, making it hard to stay connected during busy hours.
Rooms
5.0
Our room was spacious, featuring a separate bedroom and living area, but cleanliness was lacking with noticeable rust on appliances and dirty sinks.
Service
5.0
The service was disappointing, as we faced issues with our reservation and the staff failed to resolve our complaints effectively.
Location
9.0
The location is fantastic, with numerous restaurants and bars nearby, making it easy to explore.
Dining
Facilities
5.0
Facilities were poorly maintained; the spa was out of order, and Wi-Fi service was limited to the lobby area.
Anna
United States of America,
November
2024
8.2/10
I had a lovely stay at this hotel, which had a charming courtyard filled with trees and hammocks. The location was amazing, just a short walk from the beach and right in the heart of all the action along 5th Avenue. The staff was super welcoming and always available to assist. On the downside, the rooms were a bit dark and could use some updates, and I did encounter a couple of bugs during my stay, which was a little unsettling. Overall, it was a great find in Playa Del Carmen!
Rooms
5.0
The rooms were cute but somewhat dark and felt a bit damp. They could benefit from modernization.
Service
9.0
The staff were very helpful and friendly, providing assistance whenever needed.
Location
10.0
The hotel was perfectly situated, just two blocks from the beach and right on 5th Avenue, surrounded by shops and eateries.
Dining
Facilities
7.0
The courtyard was a fantastic relaxing space with hammocks and greenery, although the overall facilities felt a bit dated.
Rebecca
United States of America,
November
2024
8.4/10
I really enjoyed my week at this hotel, thanks to its unbeatable location right in the heart of Playa on 5th Ave. The staff were amazing, always friendly and helpful. However, I did notice some cleanliness issues in the room, and the noise from other guests at night was a bit bothersome. Overall, it was a nice, rustic place that I would consider returning to.
Rooms
6.0
My room was a bit musty at first and had some mildew stains in the bathroom, but it did improve after running the AC. The kitchenette was nice to have, although it was lacking some appliances.
Service
9.0
The service was excellent throughout my stay, with helpful staff ready to assist with any requests.
Location
10.0
The hotel's location is fantastic, just a couple of blocks from the beach and surrounded by numerous dining options.
Dining
Facilities
5.0
The facilities are quite basic, with a messy courtyard that could use some improvement.
Jack
United States of America,
October
2024
8.8/10
This hotel has a charming ambiance and a beautiful courtyard filled with trees and flowers, making it a lovely place to relax. The central location is convenient, with easy access to shops, restaurants, and the beach. However, the noise from the nearby nightlife can be quite disruptive, making it hard to enjoy a good night's sleep. Despite its charm and great staff, the noise issue might deter some guests.
Rooms
6.0
The accommodations are basic, a step up from hostel-type rooms. They were sufficient for my needs, but don't expect great comfort or water pressure.
Service
9.0
The staff was incredibly friendly and welcoming, always ready to help when needed.
Location
10.0
The location is fantastic, right off 5th Avenue and just two blocks from the beach, making everything easily accessible.
Dining
Facilities
8.0
The courtyard offered a nice escape with hammocks and greenery, perfect for lounging.
Theodore
United States of America,
October
2024
6.8/10
My stay at this hotel left me with mixed feelings. While the location is great and the staff was helpful, the overall maintenance of the hotel needs serious attention. The room cleanliness was decent, although there were notable issues like mildew in the bathroom and noisy surroundings. I appreciated the price, but there were several drawbacks that made the experience less enjoyable than I'd hoped.
Rooms
6.0
The room was overall clean but musty upon arrival, and the bathroom had mildew stains. However, it did have a kitchenette with a fridge, which was useful.
Service
8.0
The staff was very helpful and responsive, ensuring that our needs were addressed quickly, despite some maintenance issues.
Location
8.0
The hotel is in a great location near popular spots, but finding it might be tricky without directions since it’s next to a restaurant.
Dining
Facilities
5.0
Facilities were basic, with a few issues in maintenance such as the spa not working and limited kitchenware.
Sean
United States of America,
September
2024
6.6/10
The hotel is charming and affordable, with central accommodations that are convenient for exploring the area. The staff is friendly, but the noise from nearby clubs can be overwhelming at night, which affected my sleep. While the rooms are not luxurious, they do offer basic amenities that cater to budget-conscious travelers. If you're looking for a quiet stay, this may not be the best choice.
Rooms
6.0
The rooms are basic but sufficient for budget travelers, although water pressure and bed comfort leave something to be desired.
Service
8.0
The staff was friendly and welcoming during my stay.
Location
7.0
Located centrally, just off 5th Avenue, it's close to shops and restaurants, but expect noise from nightlife.
Dining
Facilities
5.0
The hotel has a communal kitchen which is a nice touch, but I didn't find much else in terms of facilities.
Philip
United States of America,
September
2024
7.0/10
We spent six nights at Hotel Copacabana and while it’s a basic hotel, we found it to be a decent value for the price we paid. The location is great and the staff were incredibly helpful. However, the cleanliness of the rooms left something to be desired, particularly in the bathroom. Overall, it was a mixed experience, but we were pleased considering we weren't looking for luxury.
Rooms
6.0
The room was small but clean after utilizing the air conditioning, although it had a musty smell initially and some mildew in the bathroom.
Service
9.0
The service we received was great; the staff was really helpful and responsive, providing great directions and suggestions.
Location
8.0
The location was fantastic, making it easy to explore the area with many nearby attractions.
Dining
Facilities
5.0
The facilities are basic, with a small courtyard that could use improvement.
Kenneth
United States of America,
September
2024
7.8/10
This hotel has a fantastic courtyard filled with trees and hammocks, making it a cozy place to relax. The location is perfect, right on 5th Avenue with shops and bars nearby, plus the beach is just two blocks away. The staff is friendly and helpful, which adds to the experience. However, some aspects like room cleanliness and courtyard maintenance could use improvement to enhance the overall stay.
Rooms
6.0
We stayed in a Jr Suite that was quite spacious but had a musty smell initially. After running the AC, it improved, but I noticed some mildew stains in the bathroom.
Service
9.0
The service was excellent; the staff was really helpful and responsive to our needs, giving us great directions and suggestions.
Location
10.0
The hotel’s location is unbeatable, right on 5th Avenue, close to restaurants and shops, and just a short walk to the beach.
Dining
Facilities
6.0
The courtyard has a lot of potential with trees and hammocks, but it could use better upkeep as it appeared messy during our stay.
Charles
United States of America,
August
2024
8.0/10
We had a wonderful week at this hotel, which is right in the heart of Playa on 5th Avenue. The location is unbeatable, with just a couple of blocks to the beach and a variety of eateries nearby. It's a charming and rustic spot rather than a luxurious option, but the staff was incredibly friendly and helpful, making our stay enjoyable. The only downside was the condition of the courtyard and some minor issues in the room, but overall, we were happy with our experience.
Rooms
7.0
The room we stayed in was clean and had a nice layout with a kitchenette and separate sleeping area. It was a bit musty at first, but the air conditioning helped clear that up.
Service
9.0
The staff was genuinely helpful, providing good directions and assistance whenever needed.
Location
10.0
The hotel's location is fantastic, just two blocks from the beach and surrounded by great dining options.
Dining
Facilities
6.0
The facilities were basic but clean; we did notice some maintenance issues that needed addressing, especially in the courtyard area.
William
United States of America,
August
2024
6.2/10
I had a mixed experience at this hotel. While I appreciated the helpful staff and the cleanliness of some areas, the overall condition of the room and facilities left much to be desired. The lack of basic maintenance and cleanliness in the more intimate spaces was concerning. Additionally, while the location was central, the noise from nearby bars disrupted my sleep. The value for money is questionable considering the state of the accommodations.
Rooms
6.0
The room was clean but very basic, with mildew stains in the bathroom and musty smells initially. The air conditioning worked well, which was a bonus.
Service
8.0
The staff was very helpful and addressed our concerns promptly.
Location
7.0
The hotel is located nicely, close to a variety of restaurants, but it can be noisy due to nearby nightlife.
Dining
Facilities
5.0
Facilities like the pool were not well-maintained, with reports of dirt and unsanitary conditions.